Career Services

Power Verbs For Your Resume

Planning
Example: Developed & implemented a training program that resulted in a 45% increase in employee satisfaction

Organizing
Example: Coordinated weekly office schedules for 8 employees

Executing
Example: Handled 20-35+ customer calls per shift regarding coverage changes, renewal rates and billing procedures

Supervising
Example: Developed and supervised the implementation of new computer filing system that reduced paper use by 35%

Leading
Example: Trained 20+ new employees in customer service policies over a 2-year period

Getting Results
Example: Increased student participation by 25% over a 6-month period

Problem Solving
Example: Streamlined ordering through the use of computer technology, decreasing wait time from 6-2 days

Quantitative
Example: converted files from COBAL to JAVA in order to increase compatibility with current systems

Communicating
Example: Presented to groups of 30+ transfer students on a weekly basis concerning university policies and procedures

Helping
Example: Provided academic support for 30+ at-risk primary school students through comprehensive after-school program